Privacy Policy

Last updated: September 2026

1. Data Fiduciary

Nakshatra ("we", "our", or "us") is an Udyam-registered proprietary micro enterprise operating Tarashastra, the consumer brand for our astrology products and services. For the purposes of the Digital Personal Data Protection Act, 2023 (DPDPA) and the Information Technology Act, 2000, the Data Fiduciary is:

Registered enterprise: Nakshatra
Consumer brand: Tarashastra
Grievance Officer: Aashutosh Bhattad
Email: creator@tarashastra.com
Location: India

2. Lawful Basis for Processing

We process your personal data based on your explicit consent (DPDPA Section 6). Before collecting any data, we present a clear notice and obtain your agreement. You may withdraw consent at any time (see Section 8).

3. Data We Collect

We collect the following categories of personal data, each for a specific purpose:

Data CategorySpecific DataPurpose
IdentityName (as provided by you)Personalize astrology readings
ContactPhone number (WhatsApp) or Telegram user IDDeliver messages and identify your account
Consultation BookingEmail address, requested session time, timezone, and selected durationMatch your saved chart, process a consultation payment, and confirm the session
Birth DetailsDate of birth, time of birth, place of birth, geographic coordinatesCalculate your Vedic birth chart (kundali)
LifeBook OrderProvided birth details, timezone, email or phone contact, report language, consent time, order reference, payment and delivery status, generated report, and a private access credentialPrepare your personalised PDF, verify payment, resume interrupted generation, and provide your private download and email delivery where offered at checkout
Conversation HistoryQuestions you ask and AI-generated responsesProvide context-aware readings; remember past discussions
Subscription & UsageCredit balance, plan type, message counts, usage datesManage your subscription and enforce usage limits
Payment RecordsTransaction IDs, amount paid, payment status, currencyProcess payments and prevent fraud. We do NOT store card/UPI details — Razorpay handles payment instruments directly.
Referral DataReferral code, referred-by codeManage referral rewards
Language PreferenceEnglish or HindiCommunicate in your preferred language

We do not collect: Aadhaar number, PAN, health data, biometric data, caste, religion, sexual orientation, or political opinion.

4. Third-Party Data Processors

Your data is shared with the following third-party services solely for providing the astrology service:

ServiceProviderData SharedPurposeServer Location
AI Model ProcessingDeepSeek; Google Gemini through Vertex AI; Anthropic Claude; OpenRouter routing to Gemini modelsBirth details, questions, and relevant conversation or chart context, depending on service availability and configurationGenerate and maintain continuity of astrology readingsGlobal
DatabaseSupabase (PostgreSQL)All stored data listed in Section 3Persistent data storageCloud-hosted
LifeBook generation and file storageHostingerReport inputs, generated text and PDFs, and operational request informationRun the report service and deliver private downloadsCloud-hosted
PaymentsRazorpay Software Pvt LtdTransaction details, user identifierPayment processing (PCI-DSS compliant)India
MessagingMeta Platforms (WhatsApp)Phone number, messagesMessage delivery on WhatsAppGlobal (Meta servers)
MessagingTelegram FZ-LLCTelegram user ID, messagesMessage delivery on TelegramGlobal
GeocodingGoogle Maps (Google LLC)Birth city nameConvert city name to geographic coordinatesGlobal (Google Cloud)

We do not sell your data to any third party. Data is shared only as described above.

LifeBook birthplace search uses an offline GeoNames city dataset. Personal LifeBooks are not added to the public website. The downloadable celebrity sample uses cited public birth information and is separate from customer reports. Anyone you share your private receipt link with can access that report, so treat it as a private document link.

5. Cross-Border Data Transfer

Some of our data processors operate outside India. By consenting to this policy, you acknowledge that your data may be transferred to and processed in jurisdictions outside India, including through DeepSeek, Google, Anthropic, OpenRouter, Meta, and other service providers described above. These transfers are necessary to provide the service.

6. Data Retention

Data TypeRetention Period
Conversation history180 days from the date of conversation, then automatically deleted
Birth chart & user profileUntil you request deletion or withdraw consent
LifeBook birth inputs and generated reportUntil you request deletion or withdraw consent; associated payment and consent records are handled separately as described below
Subscription dataUntil you request deletion or withdraw consent
Payment records7 years (required by Indian tax and financial regulations)
Consultation booking records7 years when linked to a payment record
Consent records7 years (legal audit trail)

7. Data Security

We implement reasonable security measures as required under the Information Technology (Reasonable Security Practices) Rules, 2011:

8. Your Rights

Under the DPDPA 2023 and IT Act 2000, you have the following rights:

RightHow to Exercise
Access your dataSend /mydata in the bot to receive a copy of all your stored data
Delete your dataSend /deletedata in the bot to permanently delete all your personal data
Withdraw consentSend /withdrawconsent in the bot. This will delete your data and stop the service.
Cancel scheduled deletionSend /canceldelete in the bot during the 28-day grace period to restore your account
Correct your dataContact our Grievance Officer at creator@tarashastra.com
Grievance redressalContact our Grievance Officer. We will respond within 72 hours.

9. Grievance Officer

Where LifeBook email delivery is offered at checkout, Google Workspace processes the provided recipient address and the report or private download link to deliver your order. Delivery email is transactional, not a marketing subscription.

For a LifeBook access, correction, or deletion request, email support@tarashastra.com with your order reference. LifeBook records are separate from your bot account; bot deletion commands do not automatically remove them. We verify requests before disclosing or deleting private report data.

In compliance with the Information Technology Act, 2000 and DPDPA 2023, our Grievance Officer is:

Name: Aashutosh Bhattad
Email: creator@tarashastra.com
Address: India
Response time: Within 72 hours of receipt of complaint

If you are not satisfied with the resolution, you may approach the Data Protection Board of India as established under DPDPA 2023.

10. Children's Data

Our service is intended for users aged 18 and above. We do not knowingly collect data from children under 18. If you believe a minor has provided us with personal data, please contact our Grievance Officer for immediate deletion.

11. AI-Generated Content Disclosure

Automated WhatsApp and Telegram astrology readings are generated by artificial intelligence based on Vedic astrology calculations. A service explicitly described as a live personal consultation is conducted by a human astrologer. Both forms of astrology are for guidance and entertainment purposes only and do not constitute professional advice of any kind.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. If we make material changes, we will notify you through the bot before the changes take effect. Continued use of the service after notification constitutes acceptance. You may withdraw consent if you disagree with any changes.

13. Applicable Law

This Privacy Policy is governed by the laws of India, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. Any disputes shall be subject to the jurisdiction of courts in India.