Grievance Officer

In compliance with the Information Technology Act, 2000 (Section 43A, Rule 5(9)) and the Digital Personal Data Protection Act, 2023, Tarashastra has appointed the following Grievance Officer:

Name: Aashutosh Bhattad

Email: [email protected]

Address: India

Response Time: Within 72 hours of receipt

Resolution Time: Within 30 days of receipt

How to File a Grievance

Email the Grievance Officer at [email protected] with a description of your concern.
Include your platform (WhatsApp/Telegram) and any relevant details.
You will receive an acknowledgment within 72 hours.
The grievance will be resolved within 30 days.

Escalation

If you are not satisfied with the resolution provided by our Grievance Officer, you may escalate your complaint to the Data Protection Board of India as established under the Digital Personal Data Protection Act, 2023.

Quick Data Actions

For common data requests, you can use these commands directly in the bot without filing a grievance:

/mydata — Get a copy of all your stored data
/deletedata — Permanently delete all your data
/withdrawconsent — Withdraw consent and delete data

For our full data practices, see our Privacy Policy.